Frequently Asked Questions

Our online range includes Pakistani 1121 Basmati Rice and 1121 Parboiled Sella Rice. Both are available in 5 kg and 20 kg bags.

Choose basmati for its fragrant aroma in biryani, pulao and everyday dishes. Parboiled sella has a golden appearance and a firm texture, making it a practical option for dishes and larger batches where you want separate grains.

The 5 kg bag suits home cooks and smaller kitchens. The 20 kg bag suits restaurants, caterers and households that cook rice often. Product pages show the price and availability for each size.

Follow the instructions printed on your bag. You can also read our basmati cooking guide. Adjust soaking and cooking times to suit the variety and your recipe.

Browse our rice, open the product you want, choose a bag size and add it to your cart. Check your order and delivery details before completing checkout.

Available payment methods are displayed at checkout. For a wholesale enquiry, contact our team before placing your order.

We offer delivery across Australia. Enter your delivery address at checkout to see available shipping charges. For pallet or bulk deliveries, send us your quantity and postcode for a freight quote.

Our delivery information explains processing times and estimated delivery windows. Timing depends on your location, dispatch and carrier availability.

Email sales@mrgrain.com.au with your order number and the details of your question. For a damaged or incorrect delivery, include photos where possible and see our returns and refunds policy.

Yes. We welcome enquiries from food businesses, retailers and bulk buyers. Tell us your preferred rice, bag size, quantity and delivery postcode through our wholesale enquiry form.

Wholesale quantities and freight depend on the order. Send us your requirements so we can discuss an appropriate supply option and quote.

Contact our team with your expected usage and preferred delivery frequency. We can discuss current availability and a supply arrangement suited to your business.

SGS Pakistan inspected and tested samples from our supplier's documented 1121 basmati shipment. The reports apply to the shipment and samples covered. Read about the inspection or contact us for documents relevant to your order.